SOFIA - ORTHOPAEDIC WEDGE SANDALS
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SOFIA - ORTHOPAEDIC WEDGE SANDALS
Shipping
We process all orders within 1–2 business days to ensure your little one’s items are prepared with care.
Estimated delivery time is 7–9 business days depending on your location and local courier services.
Once your order has been shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
If you have any questions about your order, feel free to contact us anytime at support@truenial.com.
Returns & Refunds
We want every family to love their purchase from Truenial 💜
If you’re not completely satisfied with your order, you may return it within 30 days of delivery for a free return and full refund.
To start a return, simply contact our support team at support@truenial.com with your order number and reason for the return. We’ll guide you through the process quickly and smoothly.
Please note:
Items should be unused and in their original condition
Refunds are processed back to your original payment method
Shipping fees (if any) are non-refundable unless the item arrived damaged or incorrect
Your satisfaction is always our priority.